A Note From Our Founders & Team

Up One began with a simple idea: to make fun easy again. Our machines are designed for easy, feel-good play — no pressure, just joy. Collect what you love and save the moment. We built a place where your inner kid can shine — with welcoming games, cute-and-current prizes, and one goal: to play together and make memories.

What We Believe

Claw Games Are Like Real Life

You rarely get it on the first try. You learn from misses, adjust your grip, try again, and don’t give up. Progress comes one attempt at a time. That’s the real message behind Up One: learn, laugh, keep going. Whether you snag it today or next time, you leave a little lighter.

Value Comes From Effort

Every plush tells a story — of the times you missed, adjusted, and tried again. When you finally win it, it’s more than just cute — it’s a memory made through effort and joy. Sometimes, the best part isn’t the toy itself but watching a parent become the hero in their child’s eyes. That moment lasts forever.

How It Works

Load Credits

Play & Collect

Trade Up (Optional)

Get a play card at the kiosk or counter and add credits.

Choose a machine, tap your card, and collect your favorites. Credit cost and prize points are posted on each machine.

Bring a set of smaller collected items (small plushies, minis, keychains) to our Prize Trade-Up counter to exchange for select premium items.

Note:
Keep everything you collect. Trade-Up is optional

Note:
Each tap is one try - not every try results in a prize.

Who We Are

What We Stand For

At Up One, fun isn’t random — it’s built on:

At Up One, we’re a guest-first crew — transparent, kind, and always ready to help. We keep play fair and fun, with a prize wall that evolves with what people love most.

• Joy - Light, colorful play that feels good

• Surprise - Fresh drops and a rotating prize wall

• Confidence - Clear pricing, posted settings, kind staff

• Good Vibes - Feel-good music and a welcoming space